Emergency and Critical Care service launched


We are delighted to announce the opening of our new Emergency and Critical Care (ECC) service.

This half a million pound investment allows us to provide dedicated, around the clock treatment for serious cases with a newly-assembled team of vets and nurses having already treated a number of emergency cases.

The ECC unit was the brainchild of Dr David Mackenzie, advanced practitioner in ECC, who has been planning the unit since he joined Eastcott in 2018.  David is working alongside RVN Harriet Deering, who is the service’s clinical lead.  All staff working in the ECC unit have received specific intensive care training and are supported by discipline-specific specialists at all times, making this the only ECC service in the Swindon area with veterinary specialists on site.  The service will be run by three ECC/medicine vets during the day and three ECC vets at night, supported by four day nurses and two night nurses.

Dr Mackenzie said: “The opening of this emergency and critical care service is the fulfilment of a long-standing dream for me. My passion has always been for ECC and I started discussing the development of such a service at Eastcott soon after starting here. We’ve created a purpose-built intensive care unit with all the latest ICU equipment, including our own laboratory; critical care cribs; temperature, humidity and oxygen-controlled intensive care kennels and an ICU ventilator.”

Eastcott’s creation of an ECC service was driven by a determination to deliver an improved and enhanced service for clients and referring vets in Swindon, Wiltshire and surrounding counties.

David added “This means we now have the facilities to care for the most severely injured and critical cases.  We also have a high-quality team of enthusiastic, dedicated ECC vets and nurses to lead the service. Everyone has a background of ECC work and a true passion for it.”

The ECC staff will integrate with our existing multi-disciplinary team

Harriet said: “By having all the specialist disciplines available at the practice, we can offer a more holistic service to emergency patients. For example, if a dog is involved in a road traffic accident, the ICU can stabilise it and give emergency care and pain relief.  Dentistry can then repair jaw and mouth injuries; orthopaedics can repair any other broken bones and soft tissue can assess and repair any damaged organs.  This is all supported by our dedicated anaesthesia service and advanced imaging capabilities.  The ICU also provides a calm environment for critically ill and injured patients to recover following surgery or other planned treatments from other disciplines.”

Managing Director Peter Southerden added “We’re delighted to now be able to offer an ECC service to our referring vets.  This is just another step on Eastcott Referral’s journey as we continue to increase the disciplines and capabilities we have”.

For referring vets interested in seeing the ECC facilities first-hand and learning more about the teams capabilities please contact David.Mackenzie@EastcottVets.co.uk or Harriet.Deering@eastcottvets.co.uk. Longer term we will also be looking to offer specific CPD events for Emergency and Critical Care.

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Eastcott Veterinary Clinic & Hospital
Edison Business Park
Hindle Way, Off Dorcan Way

Telephone: 01793 528341 - select option 2
e: referrals@eastcottvets.co.uk